8135 NE Evergreen Parkway, Suite 1220, Hillsboro, OR 97124
400 S. Akard Dallas, TX 7520
11680 Hayden Rd Manassas, VA 20109
8135 NE Evergreen Parkway, Suite 1220, Hillsboro, OR 97124
400 S. Akard Dallas, TX 7520
11680 Hayden Rd Manassas, VA 20109
Add on services are available. Contact our sales team to learn more about VMware Cloud workload deployments.
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This fully manned and fully managed service pairs ITIL framework and knowledgable expertise to optimize infrastructure and free up your enterprise IT resources to focus on supporting the core business.
| VMware Cloud Managed Services Include: | |
|---|---|
| Prelaunch architecture and design | X |
| Provisioning, installation, and configuration | X |
| Configuration changes | X |
| VM support & management | X |
| Incident management | X |
| Incident management | X |
| Firmware patching & updates | X |
| Network support for firewalls, VPNs, and Load Balancers | X |
| Access Management | X |
| Anti-virus management & support | X |
| Application and database monitoring | X |
| Web URL and DNS monitoring | X |
| Access to 24×7 Network Operations Center (telephone, web, and email) | X |
| Access to Customer Portal with customer-defined access roles | X |
| 15-minute ticket response time | X |
| Dedicated Client Relationship Manager | X |
| Incident management | X |
| Patch Management | X |
The community banking sector places a premium on performance and stellar customer service. Performance and customer service matters for the community banking industry. First Federal Bank is utilizing Opus Interactive’s tailored VMware Cloud Services to enable digital transformation and accelerate innovation. These tailored solutions not only drive digital transformation and spur innovation but also uphold the bank's commitment to delivering consistently exceptional customer experiences.
